Rafi88 Terms & Conditions

In these terms and conditions, the following words and phrases carry the meanings as stated below unless the context requires a different interpretation:

• "Platform" refers to rafi88.onl and all related services including the mobile app.
• "Member" or "You" refers to any individual who has registered and holds an active account on the rafi88 platform.
• "Rafi88" or "We" refers to the company that operates and owns this platform.
• "Account Balance" refers to the total cash available in a member's account at any given time, excluding bonus funds that have not yet met the wagering requirements.
• "Bonus" refers to any additional credits, free funds, or other benefits granted by rafi88 to members as part of a promotional or rewards program.
• "Wagering Requirements" refers to the number of times a bonus amount must be wagered before it can be converted into withdrawable cash.

To register and use the rafi88 platform, you must meet all of the following eligibility requirements at all times:

• You must be at least 18 years at the time of registration. rafi88 strictly prohibits individuals under the minimum age from using this platform in any capacity.
• You must register using true, accurate, and up-to-date personal information. The full name, mobile number, and email address you provide must match your valid identification documents.
• Each individual is only permitted to hold one account only. Multiple account registrations by the same individual are strictly prohibited and may result in all associated accounts being suspended or permanently closed.
• You must use this platform for personal and entertainment purposes only. Use for commercial purposes, syndicates, or any fraud-related activities is strictly prohibited.
• You must reside in a geographic area where use of this platform is not prohibited by applicable local laws.

Rafi88 reserves the right to request identity verification documents (KYC) at any time. Documents typically required include a copy of your national ID or passport, a recent bank statement, and proof of residential address. Failure to provide the requested documents within the specified period may result in temporary account suspension until verification is complete.

All financial transactions on the rafi88 platform — whether deposits or withdrawals — are subject to the following policy:

Deposit: The minimum deposit is RM10 for most payment methods. All deposits are credited to your account automatically and instantly upon payment confirmation from the payment processor. rafi88 supports FPX, Touch 'n Go eWallet, GrabPay, Boost, local bank transfers, and several other digital payment methods.

Withdrawal: The minimum withdrawal amount is RM30. Before your first withdrawal request is processed, your account must complete full KYC verification. Withdrawals are typically processed within 15 minutes for standard payment methods; however, in certain circumstances this may take up to 24 hours depending on the selected payment method.

• Withdrawals may only be made to the same payment method used for your deposit, in compliance with anti-money laundering requirements.
• Rafi88 reserves the right to place a hold on withdrawal processing if suspicious activity is detected or if the account is currently under review.
• Any deposit made using another person's payment method or a credit card in another person's name is strictly prohibited.
• Rafi88 is not responsible for any delays caused by third-party payment processors or financial institutions.

Rafi88 offers a variety of bonuses and promotions from time to time. All offers are subject to the specific terms stated in each promotion, as well as the following general conditions:

• Each bonus has its own wagering requirement that must be met before any winnings from bonus funds can be withdrawn. Wagering requirements are typically expressed as a multiple of the bonus amount (e.g. 20x, 30x, or 35x).
• The welcome bonus may only be claimed once per new member. Any attempt to claim the same bonus using a different account or different personal information is strictly prohibited.
• Rafi88 reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice.
• If rafi88 has reasonable grounds to believe that a member is abusing promotions or using unfair betting strategies to meet wagering requirements, rafi88 reserves the right to void the related bonus and winnings.
• Bonus funds cannot be transferred to another member and have no cash value unless the wagering requirements have been fully met.

Members are advised to read the specific terms of each promotion carefully before claiming. These terms are available in the promotions section of the platform and in notifications sent to members.

All games on the rafi88 platform use an independently audited Random Number Generator (RNG). To ensure a fair and safe gaming experience for all members, you agree to comply with the following rules:

• Using any software, bots, automated scripts, or other technical tools to gain an unfair advantage in any game is strictly prohibited.
• Colluding with other players unfairly in multiplayer games such as poker to gain a shared advantage is strictly prohibited.
• Exploiting any technical bugs or errors in the system is strictly prohibited. If you encounter any error or irregularity, you must report it to the rafi88 support team immediately.
• Any winnings obtained through exploitation of a technical bug are void and may be reclaimed by rafi88.
• Using offensive, threatening, or harassing language or behaviour toward other players or rafi88 staff in any platform communication channel is strictly prohibited.

Rafi88 reserves the right to suspend or close any member's account for the following reasons without prior notice:

• Violating any terms and conditions stated in this document.
• Providing false information during registration or the KYC process.
• Suspected fraud, money laundering, or any other illegal activity.
• Owning or using multiple accounts.
• Misuse of promotions or bonuses.
• Requests from relevant legal authorities or regulators.

In the event of a verified account closure that is not due to a terms violation, any valid cash balance (excluding bonus funds that have not met wagering requirements) will be returned to the member via the original payment method within a reasonable timeframe.

Members may also request voluntary account closure at any time by contacting the rafi88 customer support team via live chat. Voluntary account closure requests will be processed within 48 business hours.

Rafi88 takes the protection of members' personal information seriously. All personal data collected through this platform is processed in accordance with the rafi88 Privacy Policy, which can be found at Privacy Policy page us.

By registering at rafi88, you consent to us collecting, processing, and storing your personal information for the following purposes:

• Identity verification and fraud prevention.
• Processing financial transactions and maintaining account records.
• Account-related communications, including security alerts and important updates.
• Compliance with applicable legal and regulatory requirements.
• Improving user experience and delivering more relevant services.

Rafi88 will not sell or share your personal information with third parties for marketing purposes without your explicit consent, except where required by law.

Rafi88 believes gaming should be a fun source of entertainment, not a source of stress or financial hardship. As part of our commitment to responsible gaming, our platform provides the following tools:

• Daily/Weekly/Monthly Deposit Limits: Set a limit on how much you can deposit within a given time period.
• Loss Limits: Set a maximum loss limit you are willing to bear within a given period.
• Session Limits: Set a time limit on how long you can spend in a single gaming session.
• Self-Exclusion: The option to exclude yourself from using the platform for a set period or permanently.

If you feel that gaming is starting to negatively affect your life or those around you, please contact the rafi88 support team immediately. We will help you activate the appropriate control tools and direct you to professional support resources if needed. More information is available on the Responsible Gaming us.

To the extent permitted by applicable law, rafi88 is not liable for any losses or damages arising from:

• Platform disruption or unavailability due to scheduled maintenance, technical failures, or circumstances beyond rafi88's control.
• Errors, inaccuracies, or omissions in information provided on the platform.
• Any losses or damages resulting from game outcomes that were not in the member's favor.
• Any losses arising from unauthorized access to your account due to your own negligence in safeguarding your password.
• Any delay or failure in transaction processing caused by third parties such as banks or payment processors.

Rafi88 reserves the right to amend, update, or replace these terms and conditions at any time. Any material changes will be communicated to members via their registered email or in-platform notification at least 7 days before taking effect, except in urgent circumstances requiring immediate action.

Continued use of the rafi88 platform after updated terms take effect constitutes acceptance of the amended terms. If you disagree with any amendment, you have the right to close your account before the changes come into effect.

These terms and conditions are governed by and interpreted in accordance with applicable laws. Any dispute arising from or related to the use of the rafi88 platform shall be resolved through a mutually agreed arbitration process before any formal legal action is taken.

If any provision in these terms is found to be invalid or unenforceable by a court of competent jurisdiction, that provision shall be deemed severed while the remaining provisions continue in full force and effect.